Our Values
At Dormez-vous, we believe we are all responsible for showing up as our best selves and to act in a way that’s respectful to one another and in line with our four core values: We CARE About People; We WIN Together; We DREAM Big; and We DELIVER with excellence.
These four key values exemplify our evolving culture and represent who we are, what we believe is important, how we want to show up in life, and what we think of in our work as we bring our purpose and vision to life every day.
They reflect our company's purpose—to transform lives by awakening Canadians to the power of sleep, and our vision—to champion sleep as the key to healthier, happier lives, and embody our thriving culture that is fundamental to our continued success.
Our values are what our organization stands for and are the beliefs and attitudes that guide us in everything we do. They build on our 28-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to the best that we can be.
Doing Good Helps Us Rest Easy
Our Sleep Well Guarantee has you covered.
100-Night Comfort Guarantee
Rest easy knowing you have 100 nights to sleep on it.
Free Delivery
You're not dreaming: Orders over $75 deliver for free.
Personal Sleep Experts
We're here to help you find your perfect sleep essentials.
Mattress Recycling Program
We recycle & donate 100,000+ mattresses every year.
10-Year Warranty
Sleep confidently knowing most of our mattresses come with a 10-year warranty.
Our Sleep Well Guarantee has you covered.
100-Night Comfort Guarantee
You deserve to love your mattress and we want to make sure you do! That's why we're offering you up to 100 nights to sleep on it and make sure it's everything you dreamed of. If you're not satisfied, our Sleep Experts will assist you with a hassle-free exchange online or in-store.
Free Delivery
Enjoy Free Delivery on orders over $75! We'll keep you updated every step of the way with tracking notifications, ensuring a smooth delivery experience. Whether it's with our own dedicated delivery team or trusted Local Courier Delivery, you can count on us to cover the shipping fees. Say goodbye to worries about being tied down to your home - we've got you covered.
Personal Sleep Experts
Whatever your sleep needs, our Sleep Experts are here to help you find the best possible sleep solutions. With deep product knowledge (and an even deeper passion for sleep), they’ll pair you with the right product recommendations for your best night’s sleep.
Sleep Now, Pay Later with
We know investing in a good night's sleep can be a big purchase. That's why we've partnered with Affirm—so you can start getting better sleep now and pay later. Pay in monthly installments at 0% interest.
10-Year Warranty
A mattress warranty is designed to protect you against defects related to the mattress design and construction. Most of our mattresses feature a 10-year warranty (some exceptions apply).
Mattress Recycling Program
We’re proud to be the only national mattress retailer offering a comprehensive recycling program. For every new Dormez-vous mattress and/or foundation delivered via our Green Glove delivery service, our team will donate/recycle your old one.
Connect with Us
Our team of Sleep Experts and Customer Service representatives are here for you.
We are happy to help you sleep better in any way we can.
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